What if my bin(s) weren’t emptied or collected when you arrive?

If your bin(s) have additional trash, recycling, and or yard debris after your bin(s) have been collected by the garbage hauler, your bin(s) will not be serviced. Unfortunately, your account cannot be credited. If you would like to still have service for the month, simply notify Bins So Clean and make arrangements to pay the service return fee (mileage). Then you will be rescheduled for your service cleaning on the next available service cleaning day that your bins will be completely empty.

If your bin(s) are not collected by the garbage hauler until late in the day, our service technician will either make an attempt to return, and or notify dispatch to see if you can be rescheduled for the following service cleaning day. (In this case, please return them to the curbside the following morning).