My renewal payment failed and my service was put on-hold. How do I reactivate my service?

We make several attempts at renewing your subscription, however when a payment fails repeatedly your service is placed on-hold until your payment method is updated.

To reactivate your service, follow these instructions:

• Log into the Bins So Clean My Account portal and go to the Orders tab, or click here to be taken directly to the Orders tab.
• Find the order with the status of Pending Payment, then click on the Pay link.