There are two days in each month dispatch will assign and schedule you to the most efficient route, based on the type of bins you are having cleaned. We use a Text Message (SMS/MMS) and email notification systems, because we do not want to complicate the process by having our customers guess when their service cleaning is scheduled. When you are assigned to a route, you will be notified the week of or before the scheduled cleaning, which is why we encouraged opting in to text messaging and or providing us with an email address you check frequently upon subscribing.
Your service schedule will have some inconsistencies due to the demand, vacations, holidays, 5 weeks in the month, dispatch scheduling and nature of the business. You may be originally scheduled for Thursdays (for example) and could be moved to Fridays at a later date, if the demand in your area shifts. We will not schedule your cleanings less than 2 weeks apart; however it may not be a full month in-between cleanings either. It is our intent to service each customer in the most convenient and efficient manner; however there are things that will come up that may alter the scheduling. You do have the option of logging in to your account and checking the notes section of your subscription to see if you have been scheduled for the current month.
