24 Hours’ Notice: If you fail to notify Bins So Clean (BSC) within 24 hours of your scheduled service cleaning and we show up to provide the service, unfortunately, your account cannot be credited. If you would like to still have service for the month, simply notify Bins So Clean and make arrangements to pay the service return fee (mileage). Then you will be rescheduled for your service cleaning on the next available cleaning day that your bins will be completely empty.
In order for Bins So Clean to provide its service, YOU MUST ABIDE BY THE FOLLOWING CONDITIONS or service could be interrupted, skipped or postponed:
a. Bin(s) must be curb side and easily accessible to service technicians on scheduled service day. (If your bin(s) are not curbside without prior arrangements with BSC, see above 24 hours’ notice statement).
b. Bin(s) must be free of UNBAGGED Human or Animal waste. (No Exceptions) Would you be kind to ensure all fecal matter is bagged and collected by the garbage hauler?
c. Bin(s) must be free of cooking / motor oils.
d. Bin(s) must be free of chemicals, fresh paint, glue or other adhesive, or hazardous waste of any kind.
e. Bin(s) must be free of building materials, e.g. plaster, stucco or concrete.
f. Bin(s) must be completely empty. (With the exception of small tiny scraps stuck at the bottom).
g. Bin(s) must not have additional trash, recycling, and or yard debris added after your bin(s) have been collected by the garbage hauler. (Your bin(s) will not be serviced without prior arrangements with BSC).
